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Accessibility

Our events take place at various venues including the White Rock Theatre and St Mary in the Castle. We are committed to enabling all our patrons to participate in our events equally and with dignity and respect.

White Rock Theatre

The White Rock Theatre aims to be a welcoming and accessible venue for any and all visitors. The theatre will always endeavour to support all our patrons to access and enjoy our events.  If you require any further details on any of the information which follows please call the Ticket Office on 01424 462288 or view their access policy.

General Information

Our staff are fully trained and will provide you with all the information you require when booking tickets, prior to your visit.

A minimum of 6 wheelchair spaces are available for each performance in the Main Auditorium via the phone or in person.

When bought alongside a full-price ticket we can offer a complimentary ticket for companions who are essential to your visit. These are available over the phone and in person. ID verification may be required. This can either be: A letter of Disability Living Allowance, a letter of carer’s allowance or a certificate of visual impairment

Infra-Red Hearing Support System is available in the Main Auditorium ONLY. Infra-red neck receivers are available and can be requested at the ticket office or by asking a member of the Front of House team. Please note there are limited receivers available and they can only be used if microphones are used during the performance. Ticket Office will be able to advise you on the best available seats to ensure the best use of the system

A visual story is available to prepare you for you visit.

Familiarisation tours of the venue can be organised prior to your visit should this be required. If you would like to visit the space when performances are not taking place to look at the wheelchair places available in the auditorium we can make arrangements with the duty manager to allow this. Please contact Ticketing on 01424 462288 in the first instance.

Please click HERE to find out more.

St Mary in the Castle

St Mary in the Castle is a grade II* listed former Church built in the Neo-Classical style. It was converted into an arts centre in 1998 after substantial refurbishment by Hastings Borough Council and English Heritage.

The venue is wheelchair accessible and provides a disabled access, including the ramp, disabled toilets and a lift to the auditorium.

Pelham Place car park which offers disabled parking spaces, is directly opposite the venue on Carlisle Parade, Hastings TN34 3AD